Insurance Claims Surveyor

An Insurance Claims Surveyor is required for an established insurance repair contractor based in Northamptonshire. The Insurance Claims Surveyor will visit residential and commercial properties affected by incidents including fire and water damage. You will assess the extent of the damage and prepare accurate repair scopes, cost estimates and realistic project timescales. Previous experience working within insurance claims or insurance reinstatement is essential for this position.

• Visit properties affected by fire, flood and escape-of-water damage.
• Inspect damaged buildings and assess the extent of the required reinstatement work.
• Prepare detailed scopes of work and accurate repair estimates.
• Calculate labour and material requirements for each insurance claim.
• Establish realistic project programmes and anticipated completion times.
• Produce clear survey reports supported by photographs and relevant evidence.
• Identify potential structural or health and safety concerns.
• Liaise with policyholders, loss adjusters and insurers throughout the claim.
• Coordinate with internal contracts teams to ensure an effective project handover.
• Review variations and additional works identified during the reinstatement process.
• Ensure estimates comply with insurer requirements and agreed schedules of rates.
• Maintain accurate records across multiple live insurance claims.
• Deliver a professional and empathetic service to customers following property damage.

• Demonstrate previous experience within insurance claims or insurance reinstatement.
• Possess experience surveying fire-damaged and water-damaged properties.
• Prepare accurate schedules of work and repair cost estimates.
• Understand building construction, repair and reinstatement methods.
• Interpret insurance scopes and schedules of rates confidently.
• Communicate professionally with policyholders, insurers and loss adjusters.
• Manage a varied caseload and competing priorities effectively.
• Produce clear and accurate written reports.
• Show strong commercial awareness and attention to detail.
• Remain calm and empathetic when dealing with customers in difficult circumstances.
• Hold a full UK driving license.

This Insurance Claims Surveyor position offers the opportunity to join an established specialist contractor with a strong presence in the insurance repair market. A salary of approximately £50,000 is available with flexibility for candidates who bring extensive insurance reinstatement experience. The role provides variety, autonomy and the opportunity to manage claims from the initial property inspection through to project handover.

Approximately £50,000 with flexibility depending on experience.

Northamptonshire with travel to affected properties.

An established medium-sized insurance repair and reinstatement contractor.

ENMASE Group operate an inclusive and diverse recruitment process, removing any barriers to the recruitment journey where possible, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.