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Senior Support & Service Lead - Tech & Escalations

Job in Northampton, Northamptonshire, NN1, England, UK
Listing for: Equals One Ltd
Full Time position
Listed on 2026-02-06
Job specializations:
  • Language/Bilingual
    Technical Support
Job Description & How to Apply Below
A recruitment agency is looking for a Lead Support & Service Technician to oversee service delivery and provide technical leadership. The role involves managing support activities, acting as an escalation point for issues, and guiding junior team members. Candidates should have significant experience in service delivery, excellent problem-solving skills, and the ability to balance hands-on work with oversight.

This role offers a permanent, full-time position based in Northampton with a salary dependent on experience.
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Position Requirements
10+ Years work experience
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