Export Administrator

Who are Culina?
Culina is the UK's leading independent specialist supply chain partner, trusted by some of the nation's best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day.
We currently have an exciting opportunity in our Chilled & Fresh division

– from supplier to shelf, we make fresh supply chains simpler. Our expertise in temperature-controlled logistics ensures products are delivered safely, efficiently and on time, helping customers maximise availability and minimise waste.
Life in this role
As part of our Chilled & Fresh division, we have an exciting opportunity to join the team as an Export Administrator to join our friendly team on a full time permanent basis.
Salary:

£29,823 per annum.

Shift:

4 on 4 off, 7am-7pm.
As an Export Administrator you will be responsible for processing and progressing all orders from preliminary documentation through to delivery and acceptance by the customer, together with all licence/export documentation and invoicing. Ensuring that high levels of productivity, attendance and customer satisfaction are maintained at all times.
Preparing export quotations accurately and in a timely manner.
Dealing with all Distributor's and Customer's enquiries in a timely and professional manner.
Arranging transport delivery and monitoring all shipments.
Preparing and reviewing all shipping documentation for export.
Liaising with the warehouse to check stock availability and order fulfilment.
Providing aftersales support to customers.
Handling customer's enquiries/queries/order updates via telephone and email.
Produce all necessary transport documents.
Complete Export Customs declarations.
Liaising extensively with clients and building successful long term business relationships.
Liaising with warehouse, transport staff, and customers to maintain accurate stock records.

Job requirements

What you'll need ...
Previous experience of working in Export and a high-level Administrative role.
The ability to prioritise workload without supervision.
Excellent communication skills, both written and verbal.
Outstanding Customer Service skills.
Working knowledge of Microsoft suite.
Excellent reporting skills.
Knowledge of warehouse operations (desirable).