Contract Supervisor, Management

Kinaxia Logistics & Fulfilment are looking to recruit a Contract Supervisor to join their team at their site in Crick. The role of the Contract Supervisor will be to supervise all aspects of the contract warehouse operation.

• Monday - Friday
• 08:00 - 16:00
• 40 hours per week
• Additional benefits:
• Life Assurance
• Pension
• Onsite Parking
• Cycle to work scheme
• Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

• Oversee daily operations of the operation ensuring efficient planning of volumes and workflow achieving KPIs;
• Oversee the daily and weekly planning and carry our advanced planning to ensure pro‑active plans are put in place for periods of peak and change;
• Use daily and weekly reports to ensure positive warehouse trends and any issues are resolved at point, using root cause analysis;
• Monitor safety and quality processes to ensure standards are maintained at all times;
• Ensure equipment is serviced and maintained as required and any near miss / incidents are investigated with route cause action taken, preventing recurrence;
• Work collaboratively with the Warehouse Management team in the creation of a culture of continuous improvement and to communicate any areas of concern or improvements identified to ensure that the most efficient and effective operation is being maintained at all times.
• Provide leadership and motivation to your team to build an effective and engaged workforce resulting in improved productivity and sustained customer service levels;
• Maintain the flow of communication to the customer end to end, manage customer complaints or queries, and oversee the communication of a 3rd party courier company delivering to the customer on behalf of Kinaxia to maintain high levels of customer service;
• Work closely with the Stock and Administration Team to ensure system and stock integrity is maintained.

• Warehouse Health & Safety procedures
• Experience managing a team
• Experience with dealing with customers
• FLT Licence
• Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process.
• Safe
• Talented
• Attentive
• Reliable