Fleet Desk Manager

Job Role:

Fleet Desk Manager

Location:

Northampton

Hours:

Monday to Friday - 40 hours per week - 8:30am - 5:30pm

Salary:
Up to £67,500 Basic

A large nationwide fleet company is seeking a dedicated Fleet Desk Manager to join their Northampton team.

The Fleet Desk Manager will lead the technical service team, ensuring all vehicles are maintained in line with legislation, manufacturer guidelines and contractual commitments. You'll optimise vehicle availability, control maintenance spend and ensure the fleet management system is accurate and up to date.

• Manage and lead the technical service team, including performance reviews, development and coaching
• Set, monitor and report on team KPIs
• Schedule and oversee mobile engineers and daily logistics
• Oversee all vehicle maintenance and repairs (internal and subcontracted), ensuring cost-effectiveness and compliance
• Maximise warranty claims and manage rechargeable damage processes
• Negotiate with third-party repairers and suppliers to ensure competitive pricing and SLA adherence
• Manage supplier performance, invoices and dispute resolution
• Maintain strong customer relationships and ensure contractual service delivery
• Ensure accurate use of fleet systems for reporting and cost control

• Proven experience managing technical staff
• Strong IT skills
• Excellent communication and organisational skills
• Professional, proactive and solution-focused approach
• Ability to influence and drive change
• Full clean driving licence

• 25 days holiday + birthday, Christmas Eve & New Year's Eve off (option to buy/sell leave)
• Share Save Scheme
• Profit Related Pay
• Up to 10% employer pension contribution
• Enhanced family-friendly policies
• Employee discounts
• 1 Volunteering Day per year
• Life Assurance & Personal Accident Cover

For more information, contact Macy at Kemp Recruitment on (phone number removed).

Reference: INDMM