General Manager

Burgers & Fries and Incredible Careers!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service.

Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers.

• An achievable 30% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and bonuses
• Long service Love2
  
  Shop voucher reward – 5 years £500, 10 years £1,000
• 33 days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Private medical via Vitality
• Life assurance
• All employees get access to Stream, the financial wellbeing app with simple‑to‑use, flexible benefits built around your pay

• Days out and social events
• Invite to the annual General Manager conference
• Team competitions – Fry Cup and Olympics
• Five Guys Perks – employee discount programme
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced maternity & paternity leave
• Pension scheme

• Leading and developing the team, being accountable for people within the store and working hand‑on on the line and in the dining area
• Creating an awesome working environment where people are happy to come to work and have fun while role‑modeling our values – Competitive, Enthusiastic, Family, Get It Done and Integrity
• Delivering perfect burgers and fries – jumping in and working on the line shoulder to shoulder with the crew and managers
• Taking full ownership of your P&L, driving sales whilst controlling costs
• Running smooth day‑to‑day operations while planning long‑term, spotting potential and developing a strong talent pipeline
• Managing HR issues and rewarding and recognising staff when needed
• Demonstrating close attention to detail

• Minimum 2+ years of general management experience in a high‑volume hospitality or QSR environment, as a seasoned operator who knows how to run a business
• Obsessed with the guest experience with proven track record of driving customer satisfaction scores, increasing engagement and consistently delivering excellent Mystery Shopper results and positive reviews
• Full P&L ownership with expertise at driving top‑line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality
• Strategic leadership – building a culture, developing managers, planning succession and creating a strong talent pipeline
• Operational excellence – total command of Food Safety, Health & Safety compliance and maintaining 5‑star hygiene ratings across the business

• Opportunity to take on a higher volume store, new store opening, area trainer, district manager or a role in the support office
• Five Guys isn’t just a job – it can be a career!
• If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us

Job reference: 2a

Location: JR UK

Posting date: 21.05.2026