Team Manager

Team Manager – Job Reference 339281

Location: Midlands Super Hub, Dirft Drive, Crick, NN6 7GZ

Contract: Permanent, Full time

Salary: £36,353 – £39,353 (10% bonus potential).
Benefits: 25 days annual leave, pension.

Lead a team of up to 30-40 full and part‑time employees in a specified automation area across shifts. Hold regular one‑to‑one and team meetings, review performance metrics, champion health and safety, drive efficiency and continuous improvement.

• Manage operations and automation targets in the assigned area.
• Lead, motivate and develop a diverse team, managing attendance, sick absence, training and development.
• Conduct daily performance reviews, analyse mechanical performance metrics and report on areas for improvement.
• Champion health and safety, ensuring compliance with all regulatory requirements.
• Identify and implement continuous improvement initiatives with cross‑functional teams.
• Support the Shift Manager to deliver high quality service to customers.
• Use coaching, delegation and feedback to build a high‑performance culture.

We look for candidates who can work under pressure, possess strong leadership and communication skills and demonstrate the following:

• Leadership Focus: Takes a 'one company' approach, creates positive energy, implements strategy, and recognises high performers.
• People Focus: Values diversity & inclusion, delegates, coaches, empowers, develops talent and collaborates with others.
• Resilience Focus: Approachable, calm under pressure, communicates regularly, handles ambiguity and remains positive.
• Achievement Focus: Sets high standards, asks questions, shares learning, builds confidence, holds teams accountable.
• Improvement Focus: Drives transformation, reduces costs, embraces innovation, makes informed decisions, and improves processes.
• Customer Centric Focus: Puts customer first, improves experience, monitors customer service goals and adapts to change.

Monday – Thursday 12:00 – 22:15.

Royal Mail Group is committed to inclusion and representation of diverse communities. We welcome applications from all individuals, including ex‑Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

Wednesday 24th June 2026 (may close early if a suitable number of applications is reached).