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Hard Services Manager

Job in Northampton, Northamptonshire, NN1, England, UK
Listing for: Amey
Full Time position
Listed on 2026-06-15
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
  • Engineering
    Operations Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Hard Services Manager

Requisition

We have a fantastic opportunity for a Permanent experienced Facilities Manager (Hard Services) to join our Northampton Schools Account. The salary will be dependent on experience. The standard hours of work are 37.5 per week.

Responsibilities
  • Lead the delivery of Technical Compliance & Hard FM functions, including M&E systems, HVAC, electrical distribution, plumbing, fire safety systems, BMS, lifts, and building fabric.
  • Planning and delivering PPM services to meet all contractual requirements.
  • Effectively manage reactive maintenance, prioritising safety, business impact, and cost efficiency.
  • Manage and assess performance direct report staff.
  • Audit and maintain assets, in conjunction with asset & lifecycle management plan.
  • Drive innovation to ensure best practice in technical compliance disciplines.
  • Ensure remedial activities are conducted in-line with SLA’s where needed and continuous improvement is delivered.
  • Manage all services and work closely with the finance team to manage budget targets for Hard Services.
  • Oversee technical operations and ensure the efficient functioning of the CAFM system.
  • Use CAFM data to drive performance improvements, analyse asset performance, and enhance service delivery.
  • Guide and support Help Desk personnel in managing PPM schedules and engineer management.
  • Appoint and manage a suitable sub‑contractor supply chain, providing scopes and specifications for competitive tendering.
  • Hold regular meetings with sub‑contractors to promote Amey’s H&S commitments and drive performance.
  • Ensure adherence to HSE regulations, British Standards, and industry‑specific codes of practice.
  • Appoint and manage Authorized Persons for high‑risk works, ensuring compliance with safety protocols.
  • Ensure suitable RAMS are in place and monitored for all engineering activities.
  • Complete and review risk assessments and method statements for all engineering activities.
  • Ensure sub‑contractor RAMS are reviewed and communicated before work commences.
  • Lead on permit‑to‑work, method statement reviews, and safe systems of work.
  • Ensure full compliance with all relevant legislation, including:
  • Health & Safety at Work Act
  • Electricity at Work Regulations
  • Gas Safety Regulations
  • LOLER, PUWER, F‑Gas, Water Hygiene (L8)
  • Fire Safety Order
  • Ensure asset registers, O&M manuals, and technical documentation are accurate and up to date.
  • The post holder will be expected to be qualified or be prepared to be trained to take on the role of responsible person for various disciplines.
Qualifications
  • Extensive knowledge of Hard FM & Technical Compliance Delivery in critical services environment.
  • A UK Recognised and relevant technical qualifications in Building Services or any other hard service disciplines is essential.
  • Demonstrable experience of budgeting & managing complex Hard FM projects.
  • Experience in contract service delivery, contractual KPI & SLA’s.
  • Demonstrated experience in managing and developing a team.
  • Good knowledge and understanding of Health and Safety legislation implementation, adherence, monitoring, auditing, and investigation.
  • Strong individual who can work efficiently under pressure and to consistently achieve deadlines.
  • Willing to support business‑wide objectives & occasional travel to other Public Estates contracts in the UK (if required)
  • Can drive business change, growth, and innovation within Hard Services.
  • Communicate effectively and clearly on all responsibilities.
Benefits
  • Career Development - Exceptional development and progression plan
  • Pension – Generous Pension scheme which we will contribute to
  • Holidays - Minimum 24 days holiday + Bank Holidays
  • Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership
  • Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers
  • Social Value - You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives
Application Guidance

Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. We will also guarantee you an interview if you have a disability, as long as you are qualified for the role.

Please contact our recruitment team at  to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.

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