Warehouse Operations Manager

Role Overview:

Lead and manage the warehouse team to execute the operational plan effectively. Develop shift managers to ensure high standards of service and availability for customers. Drive productivity, cost efficiency, health and safety, and performance targets. Adapt to volume changes to maintain timely store servicing. Foster strong relationships with Retail stakeholders and third-party providers. Champion diversity and inclusion initiatives and nurture talent for future growth.

Key Responsibilities:

• Achieve KPI targets, ensuring on‑time, in‑full delivery.
• Meet cost per case targets and budgetary goals.
• Drive productivity, health and safety, and performance metrics.
• Foster colleague engagement and manage turnover effectively.
• Plan ahead 6-12 months, including talent and budgeting.
• Build and maintain key relationships across various stakeholders.
• Ensure customer service excellence and diversity and inclusion plans implementation.
• Monitor productivity and cost targets, ensuring alignment with budget.
• Review processes to identify improvements and lead change initiatives.
• Collaborate with cross‑functional teams to ensure site‑wide compliance.
• Develop and deliver change programs within the warehouse and across the site.
• Lead talent reviews and management for chambers, including succession planning.

Requirements:

• Knowledge of logistics operations, health and safety, and employment legislation.
• Experience in fast‑paced environments and managing teams.
• Strong leadership, problem‑solving, and analytical skills.
• Ability to champion change, collaborate, and manage stakeholders effectively.
• Proven track record in achieving results and driving customer focus.
• Experience in budget management and financial forecasting.
• IOSH qualification is desirable but not essential.

In return for your hard work we will offer you:

• Six weeks holiday (including bank holidays)
• 15% discount in our stores available from the day you join us
• Additional 10% discount More Card for a friend or family member
• Career progression and development opportunities
• Subsidised staff canteen
• Free parking
• Market leading pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP Morrisons
• MyPerks with discounts at high street shops, cinemas and gyms, and lots more
• Long Service Awards Optional Payroll charity donations Enhanced
• Family/maternity/parental leave

From a Bradford market stall to the UK’s 4th largest supermarket chain and the UK's 2nd largest fresh food manufacturer.

We are proud to be the Yorkshire food retailer serving customers across the UK in almost 500 stores and an online home delivery service. Our 18 manufacturing sites provide our customers with the freshest produce from flowers, fish and veg to burgers and bread, all delivered to our stores via our six distribution sites by our 2,000 strong fleet.

Every week, 11 million customers pass through our doors and around 97,000 colleagues across the business work hard each day to deliver great service to them. We cover more than 11 million households with our  service. With competitive, permanently low prices we are committed to helping our customers save money every day.

We are food makers and shopkeepers and #wemakemorrisons.

Why not hear what our teams have got to say about life here at Morrisons: