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Change Leader – FOS Complaints & Operations
Job in
Northampton, Northamptonshire, NN1, England, UK
Listed on 2026-07-25
Listing for:
Nationwide
Full Time
position Listed on 2026-07-25
Job specializations:
-
Management
Change Management, Project & Program Management -
Business
Change Management
Job Description & How to Apply Below
Nationwide is seeking a Change Delivery Lead for Complaint Operations (FOS) on a 6-month secondment. You will own end-to-end delivery for multiple initiatives, coordinating with central change teams and operational leaders to ensure readiness and benefits realisation.
This role requires strong change management experience in a regulated environment, excellent stakeholder engagement, and the ability to deliver rid working is offered, with situational office attendance across the UK.
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