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Senior Fraud Operations Leader — AI & Automation

Job in Northampton, Northamptonshire, NN1, England, UK
Listing for: Nationwide Building Society
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    AI Business & Operations, Operations Management
Salary/Wage Range or Industry Benchmark: 85000 - 110000 GBP Yearly GBP 85000.00 110000.00 YEAR
Job Description & How to Apply Below

Nationwide Building Society is seeking a Senior Operations Manager in Fraud Operations to help safeguard customers and tackle economic crime. You will lead a large, high-performing customer operations function across telephony, digital channels, chat and alert management, ensuring service levels and quality while driving efficiency.

You will shape the future of fraud operations through transformation initiatives, automation, AI and data-driven improvements, partnering with senior leadership to

This is a genuine opening to take on the Senior Fraud Operations Leader — AI & Automation role at Nationwide Building Society.

We have an opening for a Senior Fraud Operations Leader — AI & Automation in Northampton, England, United Kingdom within Management & Operations.

This role, Senior Fraud Operations Leader — AI & Automation at Nationwide Building Society, could be your next opportunity.

Position Requirements
10+ Years work experience
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