Technical Manager

We are seeking an experienced and dynamic Technical Manager to lead and inspire our high-performing team within a high-throughput, ISO
17025-accredited testing services laboratory.

This pivotal role involves supporting the Director of Testing Services in the development and execution of strategic initiatives to drive operational excellence and business growth.

The successful candidate will bring a proven track record of leadership in regulated environments, exceptional commercial acumen, and a passion for continuous improvement.

• Develop and implement long-term strategies to enhance the provision of testing services and meet business growth objectives.
• Build and lead a high-performing team by recruiting, training, and mentoring top talent.
• Regularly evaluate team performance, providing constructive feedback and guidance to ensure targets are met.
• Foster a customer-centric culture, ensuring the team consistently exceeds client expectations.
• Stay informed about emerging technologies, scientific equipment, and software to enhance efficiency and develop innovative services.
• Contribute to commercial initiatives, including tender bids and strategic projects.
• Drive the delivery of a robust project pipeline to bring new products and services to market ahead of competitors.
• Lead continuous improvement initiatives to optimize costs while maintaining or improving quality standards.
• Oversee line management responsibilities, including appraisals, performance management, and absence management.
• Collaborate with the QHSE Manager to ensure compliance with ISO
  17025, ISO
  9001, and ISO
  14001 standards.
• Identify and address significant environmental aspects and impacts within the department.
• Report quality and environmental issues, as well as non-conformances, to the Director of Testing Services and QHSE Manager.

• A graduate-level qualification or higher in a relevant field.
• 5-10 years of experience in a strategic leadership role, preferably in a high-throughput, ISO
  17025-accredited environment.
• Demonstrated ability to lead large, diverse teams to achieve ambitious goals.
• Extensive experience managing other managers and handling complex HR situations.
• Strong commercial acumen with the ability to see the bigger picture and drive business growth.
• Proven success in implementing innovative ideas to improve operational efficiency.
• Project management expertise, including the ability to use project tools and monitor progress against plans.
• Up-to-date knowledge of industry trends and market developments.
• Exceptional problem-solving skills and a proactive approach to ownership of issues.
• Experience managing change effectively in a dynamic, fast-paced environment.
• A solid understanding of financial principles, including P&L management.
• A commitment to acting as a role model and mentor within the organization.

• Salary - £50,000 / £60,000