Subsidy Officer

Position: Benefit Subsidy Officer
Are you an experienced Housing Benefits professional with a strong understanding of subsidy and quality assurance processes?
We're recruiting for a Subsidy Officer to support a busy revenues and benefits team, ensuring Housing Benefit claims are assessed accurately, subsidy income is maximised, and statutory returns are completed in line with legislation and guidance.

The Role
Review Housing Benefit claims to ensure accuracy and compliance with legislation.
Support the completion of Housing Benefit subsidy claims and returns.
Liaise with auditors and provide information to support subsidy audits.
Identify subsidy errors and opportunities to maximise income recovery.
Provide feedback to improve processing standards and reduce future errors.
Support the Training and Resilience team by identifying learning and development needs through subsidy checking activities.

About You
Previous experience within Housing Benefits, Subsidy, or Quality Assurance.
Strong knowledge of Housing Benefit legislation and subsidy regulations.
Experience completing or supporting Housing Benefit subsidy claims and audits.
Excellent attention to detail and analytical skills.
Ability to identify trends, provide constructive feedback, and support service improvement.
Experience working within a local authority benefits environment is highly desirable.

If you're a detail-oriented Benefits professional looking to make a direct impact on subsidy performance and service quality, we'd love to hear from you