QA & Complaints Resolution Specialist
Job in
Northampton, Northamptonshire, NN1, England, UK
Listed on 2026-08-18
Listing for:
JLL
Full Time
position Listed on 2026-08-18
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
JLL Workplace Management is seeking a detail-oriented Quality Assurance and Complaints Handling Specialist to ensure the quality and efficiency of the Operations Centre while effectively addressing customer feedback and complaints.
The role focuses on evaluating interactions, implementing QA protocols, and collaborating with team leaders to drive continuous improvement and customer satisfaction within a fast-paced centre environment in the United Kingdom.
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