Quality Manager

Job Purpose To provide governance to the Business by defining expectations, granting authority, interpreting regulatory requirements and creating a system that verifies performance. To be the enabler of: cohesive policies, guidance, support and effective processes to ensure the organisation produces a worthwhile pattern of good results whilst avoiding an undesirable pattern of bad circumstances. To directly manage the Central Quality Team consisting of Business Systems, Metrology, Calibration, Non Destructive Testing and Technical Administration Identify and create solutions to risk associated with Business Systems, Metrology and NDT.

To provide support to RLC ensuring prescribed standards & customer requirements for Quality are satisfied and facilitate legal compliance. To provide additional direct information, support and advice to business unit managers, works service manager and the HR department as required on all aspects of the Quality Systems and RLC legal responsibilities. To identify and facilitate continuous improvements in all aspects of Quality Systems through a variety of activities, meeting customer requirements and understanding their current and future needs.

Responsible for:

- Ensuring Quality Systems adhere to AS9100, AS13100 and Customer Specific Standards i.e. ASQR 01 Control of Calibration ensuring all equipment used to verify part quality has acceptable MTE ratios and rules to accommodate measurement un-certainty. Control of CMM programs ensuring all accurately measure product conformance and this is confirmed by completed MSA and Correlation activities. To Identify, design and distribute training on relevant subjects that affect Quality Systems and activities.

To organise, facilitate and chair cross-functional Quality meetings; logging outcomes, concerns and positive actions and monitoring timely resolutions and closures. Identifying monthly, concerning outstanding/overdue QHSE tasks, reporting them and other relevant QHSE activities and concerns to the Quality Manager in line with the monthly management review. Reporting as required results of investigations & projects both verbally & written. To identify, review and communicate new/updated technologies, techniques and tools in regard to quality assurance and Quality systems, incorporating as necessary.

Develop and maintain an audit schedule to meet internal and external requirements. . Review Customer Specification updates and embed in QMS as applicable. To liaise both formally and informally with managers, supervisors and general employees, to ensure two way communications, facilitating efficient and effective resolutions of concerns as they arise. Contacting and liaising with external bodies, authorities and interested parties as required.

Picking up any urgent / periodic activities in the absence of colleagues (department support). Main Duties Business Systems Maintenance, development and control of the BMS for RLC Altham, RLC Singapore and RLC Global Point. To create, review and update Quality procedures, instructions and system documentation as required Specific Internal Quality training. To review any new and updated Quality documentation for intelligibility, standards/customer specification adherence and legal compliance.

Read, understand and implement all new and updated specifications, AS9100, ,AS13100 and Customer specific. Ensure all Specifications are current, reviewed and documented via Gap Analysis and structured implementation. Distribution of new/revised procedures to management for approval;
Briefing out of management approved new/revised procedures. Quality audits;
Identifying, reporting and to action areas for improvement in line with RLC scope, subscribed standards and legal & customer requirements Compile /Control and implement FMEA /RA of all Quality, Metrology and Material Systems to reduce Business Risk and drive cost reduction To liaise both formally and informally with managers, supervisors and general employees, to ensure two way communications, facilitating efficient and effective resolutions of concerns as they arise.

Contacting and liaising with external bodies, authorities and interested parties as required. Metrology Ensure all product inspection processes ensure 100% product Quality and meet all requirements of regulatory requirements (eg ASME 14Y and Customer requirements (eg PWA 79360) Ensure all CMM programs meet all drawing and specification requirements and are independently verified in accordance with…