Resident Liaison Officer

Job Title:

Resident Liaison Officer (RLO)

Project:
Social Housing Internal Fire Safety Works

Location:

Wellingborough

Contract:

Freelance 6 months plus

Day Rate: £150-£190 per day

Start date:

Mid March 2026

Working alongside the company's best Site Manager on a long‑term project. We are looking for someone who can support them on the scheme and be the main point of contact with the residents. The project will take around 6 months with more work to come on the back of it.

• Primary point of contact between residents, site management, and the client
• Build and maintain positive relationships with residents throughout the project lifecycle
• Communicate upcoming works, potential disruptions, and project progress clearly and professionally
• Manage resident queries, concerns, and complaints, ensuring timely resolution
• Coordinate access requirements and support the site team in minimising disruption
• Maintain accurate records of resident interactions and communications
• Ensure compliance with client and project communication procedures
• Site Inductions
• Assist the Site Manager with deliveries, and other duties on site

• Proven experience working as a Resident Liaison Officer on social housing projects
• Ready to step into site management
• CSCS card desirable but not essential (or happy to obtain)

If you are a Resident Liaison Officer looking for a genuine opportunity to develop your career and take on new challenges, please contact Damian Kostromski or send your CV via email.

All applications are treated in the strictest confidence.

O'Neill and Brennan values diversity and promotes equality. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.