Telecoms Business Development Manager

Telecoms & IT MSP Business Development Manager

Role

Title:

Business Development Manager (SMB)

Location:

Office-based / Hybrid options available

Hours:

Full-time (Monday to Friday, 37.5 hours per week)

Base Salary: £35,000 (£59,000 OTE) to £45,000 (£81,000 OTE)

Car Allowance: £500 per month

Monthly Targets: £2,000 MRR for £35k base / £3,000 MRR for £45k base

We are partnering with a highly respected, customer-centric Managed Service Provider (MSP) known for delivering seamless telecommunications and IT solutions across the UK.

Unlike traditional providers, our client cuts through the industry jargon to deliver honest, impartial, and tailored solutions—spanning hosted telephony, UCaaS, connectivity, mobile, and managed IT. They foster a high-energy, collaborative, and fun environment where people genuinely care about client success and community impact.

We are seeking a high-energy, ambitious Business Development Manager to drive new logo acquisition across the SMB sector.

This is a pure new business hunter role. You will build and manage your pipeline through outbound prospecting, networking, targeted campaigns, and referrals. You will lead commercial conversations surrounding Unified Communications (UCaaS), connectivity, mobile tariffs, and hosted telephony, uncovering operational pain points and translating capabilities into clear commercial outcomes.

• Identify, engage, and secure new SMB accounts through outbound prospecting and networking.
• Build, qualify, and manage a healthy pipeline of UC, connectivity, and mobile opportunities.
• Lead full sales cycles from initial discovery through to proposal delivery, presentation, and closing.
• Work closely with internal product and technical specialists to design competitive packages.
• Build trusted relationships with business owners, Managing Directors, Operations leads, and IT managers.
• Maintain accurate forecasting, deal tracking, and activity records within the CRM.

• 2+ years proven success in B2B new business sales (telecoms, UC, connectivity, or mobile preferred).
• Proactive, resilient, and target-driven hunter mindset focused on opening new accounts.
• Track record of navigating short-to-mid-length sales cycles with SMB decision-makers.
• Strong commercial acumen with the ability to articulate ROI, contract options, and operational benefits.
• Exceptional discovery, presentation, and closing skills.
• Solid foundational understanding of hosted VoIP, UCaaS, connectivity, and mobile solutions.

• Competitive base salary + uncapped commission structure
• 22 days holiday + Birthday off (increasing to 25 days in year
  2)
• Healthcare top-up cash plan
• Death in service benefit (3x salary)
• Company pension scheme
• Employee perks & discount scheme
• 0.5 paid days per year for community volunteering
• Dedicated wellbeing support & career development