Brand Engagement Executive

Milton Keynes | Full-Time | Immediate Start Available

Earnings: OTE £26,000+ based on performance

Turn Conversations Into Brand Experiences.

Some people are naturally good at connecting with others. They can start a conversation, understand what someone needs, explain an idea clearly, and leave a positive impression.

At Relay Direct, we're looking for those people. As a Brand Engagement Executive, you'll become part of the customer-facing side of campaigns for established UK brands, helping them connect with new audiences through genuine, face-to-face interaction.

Where You'll Work

Forget spending every day behind the same desk.

Our campaigns operate across different customer environments, including:

🏠 Residential Campaigns

Connecting brands directly with customers within local communities.

🎪 Events & Promotions

Engaging audiences at promotional events, shopping centres, and other live locations.

🤝 B2B Campaigns

Introducing products and services to business customers and building professional relationships.

Each environment requires a slightly different approach — giving you the opportunity to strengthen your confidence, adaptability, and communication skills.

Your Impact

You'll be responsible for creating the human connection between our partner brands and their potential customers.

That means starting conversations, understanding customer needs, communicating campaign messages, answering questions, creating positive experiences, and helping turn customer interest into measurable results.

You'll also provide valuable feedback from the field, helping the wider team understand how customers are responding to each campaign.

What Matters to Us

Your previous job title matters less than how you work with people.

We're looking for someone who brings:

Confidence — you're comfortable starting conversations.

Personality — you can build genuine rapport with different people.

Professionalism — you understand that you're representing another company's brand.

Adaptability — you can adjust your communication depending on the customer and environment.

Ambition — you're interested in developing beyond your starting position.

Experience in customer service, retail, hospitality, promotions, events, or sales can be helpful, but it's not essential.

Learn While You Do

• From your first weeks, you'll receive hands on training and regular coaching while gaining real campaign experience.
• Recognition, incentives, development opportunities, and potential travel opportunities are available to individuals who consistently perform and demonstrate the ability to take on greater responsibility.

Could This Be You?

If you'd rather build your career by meeting people, gaining practical experience, and developing real-world skills than sitting behind a desk all day, we'd be interested in meeting you.

18+ | Full UK work eligibility required | On-site position

Apply now for immediate consideration. Shortlisted candidates will be contacted to arrange an introductory Zoom interview.