Parts Advisor

Parts Advisor

Northampton | £30,000 + Bonus | Permanent

Are you an experienced Parts Advisor who knows your way around vehicle parts and enjoys dealing with customers?

Want to join a growing independent automotive business where you can make a real impact?

This could be the opportunity for you.

Following a record-breaking year and continued growth, an established automotive parts business is expanding its team and looking for a confident, proactive Parts Advisor to join its Northampton operation.

You'll be dealing with a loyal customer base across the UK, helping customers identify the right parts, processing orders and building relationships that keep them coming back.

What you'll be doing

Handling incoming calls, emails and customer enquiries
Advising customers on the right parts and products
Processing orders accurately and efficiently
Building strong relationships with existing customers
Re-engaging lapsed customers and identifying opportunities
Coordinating orders, deliveries and fulfilment
Supporting occasional trade counter activity
Working with customers across a national network

What we're looking for

We're open to people from different backgrounds, but you'll ideally have:

Previous experience in a Parts Advisor, automotive sales or customer service role
Good knowledge of vehicle parts
Excellent communication skills and a confident telephone manner
Strong organisation and attention to detail
A proactive, customer-focused approach
The ability to work in a fast-paced environment

Experience with in the truck and trailer sector would be highly advantageous, but isn't essential for the right candidate.

What's on offer?

£30,000 salary
Quarterly bonus scheme
End-of-year bonus
Monday-Friday, 8:30am-5:30pm
1 in 4 Saturdays, 8:00am-12:00pm
Join a growing business following a record year
Opportunity to develop your career within the automotive aftermarket
A varied role where you'll have genuine responsibility and customer contact

Why this role?

This isn't simply an order-processing position. You'll be a key point of contact for customers, using your product knowledge and communication skills to solve problems, win repeat business and build long-term relationships.

If you're someone who enjoys the automotive industry, likes dealing with people and wants to be part of a business that's going places, we'd love to hear from you.

Apply today to find out more.

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Impact Recruitment are a recruitment agency, working on behalf of our client