Parts Advisor

Parts Advisor

Northampton | £30,000 + Bonus | Permanent

Are you an experienced Parts Advisor who knows your way around vehicle parts and enjoys dealing with customers?

Want to join a growing independent automotive business where you can make a real impact?

This could be the opportunity for you.

Following a record-breaking year and continued growth, an established automotive parts business is expanding its team and looking for a confident, proactive Parts Advisor to join its Northampton operation.

You'll be dealing with a loyal customer base across the UK, helping customers identify the right parts, processing orders and building relationships that keep them coming back.

• Handling incoming calls, emails and customer enquiries
• Advising customers on the right parts and products
• Processing orders accurately and efficiently
• Building strong relationships with existing customers
• Re-engaging lapsed customers and identifying opportunities
• Coordinating orders, deliveries and fulfilment
• Supporting occasional trade counter activity
• Working with customers across a national network

• Previous experience in a Parts Advisor, automotive sales or customer service role
• Good knowledge of vehicle parts
• Excellent communication skills and a confident telephone manner
• Strong organisation and attention to detail
• A proactive, customer-focused approach
• The ability to work in a fast-paced environment

Experience with in the truck and trailer sector would be highly advantageous, but isn't essential for the right candidate.

• £30,000 salary
• Quarterly bonus scheme
• End-of-year bonus
• Monday-Friday, 8:30am-5:30pm
• 1 in 4 Saturdays, 8:00am-12:00pm
• Join a growing business following a record year
• Opportunity to develop your career within the automotive aftermarket
• A varied role where you'll have genuine responsibility and customer contact

This isn't simply an order-processing position. You'll be a key point of contact for customers, using your product knowledge and communication skills to solve problems, win repeat business and build long-term relationships.

If you're someone who enjoys the automotive industry, likes dealing with people and wants to be part of a business that's going places, we'd love to hear from you.