Retail Sales Manager

This is an exciting opportunity to join Northampton Audi as an experienced Retail Sales Manager, within an innovative and well-established organisation.

As part ofa team of approximately 700 colleagues at the Vindis Group, you will contribute to a business that places customer excellence, operational standards and employee development at the heart of its strategy. We are proud of our heritage and ambitious about our future; our continued success is built upon a High Performance Culture that values professionalism, accountability and collaboration.

• Drive Our Brand –Enjoy our Employee Car Scheme after a qualifying period, with no deposit required. Experience the joy of driving our brand products at remarkable prices.
• Work-Life Balance
  - Industry-leading working pattern including a 5-day working week.
• Celebrate You –Take your birthday off with Paid Birthday Leave
  - On us!
• Family First –Benefit from our Family Friendly policies, including enhanced Maternity and Paternity packages.
• Stay Healthy –Our enhanced Sick Pay ensures you’re taken care of when you need it most(based on length of Service).
• Wellbeing At Your Fingertips
  - Access to our 24/7 Employee Assistance Programme, for quick and easy Online GP services, exclusive retaildiscounts, legal and financial support, and comprehensive 360 wellbeingservices.
• Peace Of Mind –Enjoy a life Assurance policy at no cost, bringing peace to you and yourloved ones.
• Exclusive Discounts –Take advantage of employee discounts on parts, vehicle MOT’s/Servicing,and vehicle purchases. Drive with confidence and savings!
• Growour Team
  -Earn a financial reward if you successfully refer a friend.
• Develop with Vindis
  - Access to vast training resources, including: access to the Volkswagen Group UK National Learning Centre and Brand Accreditation Pathways.
• Performance Recognition
  - We provide a competitive bonus scheme, including uncappedearnings.

As a Retail Sales Manager focusing on transactions, you will be an integral member of the Sales Team. Your key responsibilities will include:

• Managing and supporting a team of Sales Executives to consistently achieve their individual targets, whilst maintaining full compliance with the sales process.
• Effectively utilising the tools and resources available to you to become a specialist in your area, including up-to-date product knowledge.
• Being integral inchampioning and maintaininga culture of customer service excellence.
• Positively impactand contribute to the performance of the sales department, through identifying opportunities to increase profitability.
• Maximising uponevery available opportunity to improve the successes of your immediateteam and the wider business by ensuring that customers are aware of any relevant and/or necessary additional products and services.
• Utilising enquiry management systems to ensure that the expectations and requirements of customers are consistently delivered upon by the Sales Executives.
• Being an advocate ofthe Audi brand and championing the products to generate interest andensure sustained customer commitment.
• Excellent communication skills and the ability to effectively build relationships
• Demonstrable successin achieving team and departmental targets
• Strong organisational skills with the ability to efficiently meet deadlines,whilst maintaining attention to detail
• Full UK driving licence
• Previous experience working within a franchised automotive dealership or with a VAG Brand