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Telemarketing Account Manager

Job in Northampton, Northamptonshire, NN1, England, UK
Listing for: ACS Staffing Solutions
Full Time position
Listed on 2026-09-12
Job specializations:
  • Sales
    Telemarketing & Telesales
Salary/Wage Range or Industry Benchmark: 26000 GBP Yearly GBP 26000.00 YEAR
Job Description & How to Apply Below

Telemarketing Account Manager

Northampton
- Must be a car driver due to location of our client

£26,000 per annum
- Depending on Experience

The Offering:
  • Monday
    - Friday, 08:50 - 17:30
  • 2-week Christmas closure
  • Performance-related earning potential
  • Bespoke training and development plan
  • Friendly and supportive working environment
  • Clear progression opportunities
  • Regular team-building events

Our market-leading client is currently seeking a Telemarketing Account Manager to join their growing team. This is an exciting opportunity for someone looking to build a long-term career within telemarketing, account management, and business development in a professional B2B environment.

This is a telephone-based account management role, focused on quality conversations and relationship building rather than high call volumes or aggressive sales targets. It is not a call-centre environment.

Entry-level candidates and individuals from different employment backgrounds will be considered, as full training and ongoing development are provided.

Due to the location, applicants must hold a full driving licence and have access to their own vehicle.

Key Duties:
  • Professionally deliver telemarketing services on behalf of clients in line with agreed project briefs and campaign strategies.
  • Develop and maintain a comprehensive understanding of each client’s business, including their products, services, target sectors, competitors, culture, and objectives.
  • Build and nurture strong, professional relationships with clients.
  • Conduct high-quality outbound B2B calls to targeted prospects to identify and generate new business opportunities.
  • Arrange qualified meetings between clients and prospective businesses.
  • Accurately record call outcomes and maintain up-to-date records using internal systems and databases.
  • Complete all administrative duties efficiently and to a high standard.
  • Assist in preparing for and attending client review meetings.
  • Continuously develop telemarketing, communication, and business development skills.
Required

Skills & Experience:
  • A genuine interest in developing a career within telemarketing and account management.
  • Strong communication skills and a confident telephone manner.
  • Positive attitude, resilience, and a strong work ethic.
  • Good business awareness and professional approach.
  • Previous customer service experience is desirable but not essential.
  • Sales experience is beneficial but not required.
  • IT literate with the ability to complete a short typing test assessing speed and accuracy.
  • Must hold a valid driving licence and have access to own vehicle.
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