Parts Advisor

## Parts Advisor Apply:
Toyota Northampton:
Full time:
Posted 2 Days Ago:
End Date:
October 27, 2026 (11 days left to apply):
JR100490
** Salary:** £27,000 - £31,000 DOE
*
* Contract:

** Permanent - Full Time
** Must Have**:  Full UK drivers licence##
** About Steven Eagell
** As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.

As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
** Your Responsibilities as a Parts Advisor:
*** Deliver an excellent customer experience by understanding customer needs and recommending the right parts and accessories
* Provide accurate pricing, availability and product information (in person and over the phone)
* Promote and maximise sales of genuine parts, accessories and current promotions
* Manage parts stock levels effectively, including ordering, goods receipt, storage and returns
* Support the Service team by ensuring parts availability aligns with workshop schedules and minimises downtime
* Process warranty claims and supplier returns in line with manufacturer requirements
* Maintain accurate administration, invoicing and customer records
* Develop local trade business and coordinate parts deliveries
* Work collaboratively with colleagues across departments to ensure a seamless customer journey
** What we are looking for in a Parts Advisor:
*** A customer-focused individual who builds rapport easily and listens carefully to understand both stated and underlying needs
* Commercially aware, with the confidence to recommend products and identify additional sales opportunities
* Organised and detail-oriented, with the ability to manage stock, orders and administration accurately
* A strong team player who communicates effectively with Service and other departments
* Proactive and self-motivated, with the ability to manage priorities in a fast-paced environment
* Ideally experience in automotive parts, retail, trade sales or a similar customer-facing environment
*
* What we offer you:

*** 25 days annual leave + Bank Holidays and your Birthday Off
* Long Service Awards / Colleague Recognition
* Enhanced Maternity / Paternity at qualifying service length
* Car Benefit Scheme after successful completion of a probation period
* Sales Incentives
* Comprehensive training provided
* Company pension scheme
* Death in Service
* Access to high street discounts through Perk Box
* In-house, manufacturer & professional qualifications
* Staff referral scheme
* Access to medical cover through Simply Health### ## If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.