Sr. Account Manager – Voice & Numbering Services

• Remote
• Full-Time

We are looking for a driven and relationship-focused Account Manager to join our commercial team. In this role, you will be responsible for managing and growing a portfolio of accounts in the maritime sector, including shipping companies, vessel operators, port authorities, and maritime service providers. You will sell and manage Gizat's voice and DID/virtual numbering services while acting as the trusted point of contact for both existing and prospective customers across the maritime industry.

• Own and grow a portfolio of maritime accounts, driving revenue through both retention and new business development
• Sell Gizat's voice termination, origination, and numbering (DID/virtual number) services tailored to the connectivity needs of the maritime sector
• Build deep, long-term relationships with decision-makers across shipping companies, fleet operators, port authorities, maritime logistics providers, and crew management firms
• Understand each customer's operational requirements and propose communication solutions that work reliably at sea and in port
• Manage the full sales cycle from prospecting and proposal through negotiation, onboarding, and ongoing account management
• Coordinate with internal teams (technical, provisioning, billing) to ensure seamless service delivery and swift resolution of any issues
• Monitor account health, usage patterns, and renewal timelines; act proactively to prevent churn and identify upsell opportunities
• Keep CRM records up to date and report regularly on pipeline, revenue, and account performance
• Stay informed on maritime industry trends, regulations, and developments that may impact customers' communication needs

• 7+ years of experience in account management or B2B sales in maritime communications, or related services
• Solid understanding of voice services, DID/virtual numbers, SIP trunking, and international numbering
• Experience working with maritime customers or knowledge of the maritime industry
• Familiarity with satellite, VSAT, or at-sea connectivity environments
• Proven ability to manage multiple accounts simultaneously with strong attention to detail
• Excellent communication and negotiation skills; comfortable engaging at C-level
• Self-starter who thrives in a remote, international, and fast-paced team environment
• Fluency in English required

• Competitive base salary + commission structure
• Remote flexible working environment
• The chance to work with a genuinely global team across cultures and time zones