Security and Community Safety Officer

Overview

Whilst fulfilling the core responsibilities of a Security and Community Safety Officer, this post at the University of Northampton places a strong emphasis on enhancing the student experience and delivering exceptional customer service and support. As a front‑line representative you will ensure the campus environment is safe, welcoming and supportive for students who are studying, working or living on campus.

• Managing site access and safety
• Assisting with evidence retrieval
• Collaborating with the Residential Life Team to promote a safe living environment
• Working closely with the University Police Team (UPT)
• Participating in specialist training and scenario‑based exercises, including water rescue, fire investigations and first aid response
• Engaging with students, staff and visitors 24/7 across the university estate

• Valid SIA CCTV Operative licence (or to be obtained during probation; full training provided)
• First Aid at Work Certificate (or to be obtained during probation; full training provided)
• Full driving licence
• Excellent customer service and communication skills
• Flexible, positive and proactive approach to a variety of situations
• Previous security experience desirable; eager to learn, committed to personal development and passionate about safety and wellbeing of the university community
• Disability Confident employer – offers interview to applicants with a disability

Full Time – Average 42 hours per week. 12‑hour shifts following a 4 on / 4 off rotation (rotating days and nights).

Based primarily at Waterside Campus; flexibility to work across other sites may be required.

• Cycle to Work Scheme
• Retail and high‑street discounts
• Employee Assistance Programme & Counselling

This vacancy is covered by UNEL Terms and Conditions of employment.