AI Engineer Technical

Sumsub is the first AI-powered trust infrastructure for compliance operations  connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming. Sumsub is recognized as a Great Place To Work in the US and rated 4.5 out of 5 on Glassdoor.

Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.

Now we are looking for a AI Engineer (LLM focus) to build and scale the core intelligence behind Summy AI Copilot, our agentic assistant for compliance officers. This is an exciting opportunity to own a cutting-edge GenAI product, pushing LLMs beyond basic text generation to execute complex reasoning, and autonomous tasks.

• Drive Summy AI Copilot:
  Own the core intelligence behind our AI assistant for compliance officers, taking features from concept to production rollout and operation.

• Agentic Orchestration:
  Design and build robust, multi-turn AI agents (using frameworks like Lang Graph) capable of complex reasoning, context retention, and autonomous action.

• LLM Observability & Evaluation:
  Set up comprehensive tracing, monitoring (e.g., Lang Fuse), and evaluation pipelines (LLM-as-a-judge) to track quality, latency, and token cost.

• Agentic
  
  Experience:
  
  Evolve our public MCP server and Agent Skills so that external AI agents (Claude, ChatGPT, etc) can work with Sumsub reliably and securely.

• Pragmatic Iteration:
  Start with elementary, solid baselines and iteratively scale complexity based on real-world production metrics and A/B tests.

• Experience:
  
  5+ years in Software/Data/ML Engineering, with 1+ years explicitly focused on building and shipping production-grade GenAI/LLM systems.

• In-Depth LLM Knowledge:
  You understand how LLMs work under the hood. You know how to push models far beyond basic text generation (e.g., structured extraction, tool calling, cost-aware routing).

• LLM Stack Mastery:
  Hands-on experience with agentic orchestration (Lang Chain/Lang Graph) and modern LLM APIs (Claude, Gemini, OpenAI).

• Engineering Excellence:
  You write production-ready code for microservices (Java/Dropwizard), with experience in cloud deployments (GCP/AWS, Docker, Kubernetes).

• Ownership:
  You own the system from early talks with customers to operating it in production.

• Background in classical NLP, traditional MLOps, or large-scale data engineering.

• Familiarity with compliance, anti-fraud, KYC/AML, or fintech domains.

• Experience shipping production RAG systems.

• Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.

• True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.

• Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.

• Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.

• Compensation. We offer fair and transparent pay, benchmarked to the market.

• Truly global. We work across…