Warehouse First Line Manager

Pay: £32,287.50

Position:
Warehouse First Line Manager

Location:

Northampton, NN4 9BD

Grade: RCS N

Shift patterns: 4 on 4 off (06:00
-18:00)

Contract Type:
Permanent, full-time

DHL is seeking an experienced First Line Manager to oversee complex operations in a temperature‑controlled, three‑chamber warehouse. This is a challenging but rewarding role, perfect for someone with a strong background in warehouse management.

• Performance Monitoring: Assist management by reporting on and monitoring the effectiveness of all warehousing activities and performance metrics in your designated area.
• Team Leadership: Supervise and coordinate productivity by clearly communicating job expectations to your 16 direct reports, ensuring that all deadlines are met safely and efficiently while upholding our high standards of excellence.
• Order Tracking: Utilize our digital in‑house tracking software to monitor and trace orders, ensuring accurate record‑keeping and optimal operational efficiency.
• Process Improvement: Identify opportunities for process enhancements and implement best practices to improve warehouse performance and productivity.

• Proven experience as a Supervisor or Team Leader in a warehouse or logistics environment, particularly in temperature‑controlled settings.
• Strong understanding of supply chain practices and warehouse procedures, including storing goods and dispatching orders.
• Experience in preparing and distributing high‑volume orders effectively.
• Proficient in logistics software and computer systems, with the ability to analyse data and generate reports.
• Excellent organisational and problem‑solving skills, with a track record of training and developing team members.
• Experience in investigation/disciplinary management of a large team.
• Experience in delivering performance outcomes.
• Willingness to work 4 on 4 off.
• Willingness to work 06:00 – 18:00.
• Ability to manage up to 20 warehouse operatives.
• Willingness to work in a 3‑chamber environment.

• Free parking and on‑site canteen.
• 33 days annual leave with the option to buy additional days.
• Discretionary bonus based on performance.
• Flexible working patterns are available—please ask about alternative patterns at interview.
• Generous pension scheme with an 8% employer contribution and a 4% employee contribution.
• Free confidential 24/7 GP consultations.
• Hundreds of retail and lifestyle discounts.
• Affordable loans, savings schemes and free mortgage advice.
• Learn more at DHL Careers.

We are the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

At DHL, we are all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. We support the Armed Forces Covenant, valuing the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.