Warehouse Supervisor AM

Warehouse Supervisor

Mediq is the UK’s leading value-added distributor of medical products, providing healthcare professionals and institutions with essential supplies, expert knowledge, and tailored solutions to enhance patient care.

We are recruiting for a Warehouse Supervisor to join our team at our site in Castle Donington on our Inbound shift.

• Discharge duties in a safe manner in accordance with relevant methodical approach to work.
• Supervise operational processes to ensure that all customer orders are dispatched correctly, via scheduling people and equipment to optimise efficiency
• Planning workloads to ensure that goods are stored, picked, processed and loaded onto vehicles in accordance with Company stipulated KPI’s
• Motivate team to perform to the required productivity levels through effective communication, coaching, encouragement and team building measures
• Monitors and manages own time to ensure daily objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others
• Effectively manage and coach staff within the team to achieve high standards.
• Monitor and record accuracy levels from shift inbound and outbound activities, liaise with Managers on errors and issues arising from pick errors.
• Organise and supervise offloading and put away of all goods in.
• Supervise the loading of vehicles in sequence as directed by Driver Load Sheets
• Record pick/sort or pack line statistics individually and collectively
• Redeploy staff to other duties where spare time is allotted against shift.
• Reduce discrepancies and pick errors through analysis of Sage
• Investigate customer complaints, collating all required supporting documentation, in conjunction with Line Manager.
• Ensure stock replenishments are carried out in a timely fashion in line with company process
• Initiate and manage projects to improve operations

• Consistent and balanced approach to allocation of resources
• Confident communicator
• Demonstrate effective team management
• Strong interpersonal skills
• IT Literate
• FLT / VNA License

• 25 days holiday plus bank holidays
• Pension scheme
• On site parking
• Sick Pay
• Cycle to work scheme
• Employee Assistance Programme

Please note that this job description is not exhaustive and additional duties may be assigned as needed.