Inventory Operative

Location: Nether Heyford

Insight Employment are seeking a full-time Inventory Operative for a client of ours based in Nether Heyford, Northampton.

Due to the location, you would need to have your own transport or live locally.

The Client:

- Is a fast-growing FMCG importer and e-commerce business, operating across leading online marketplaces and retail channels. They work with a broad portfolio of brands, combining strong commercial capability with a data-driven approach to buying, trading, and growth. Their focus is on building scalable, high-performing categories through strong supplier partnerships, efficient operations, and a results-led culture.

Role purpose:

- To maintain stock accuracy and support warehouse quality by investigating stock discrepancies, resolving inventory issues, verifying goods-in receipts, and carrying out random checks across picking and packing. The role helps ensure stock is received, stored, picked and despatched accurately, with clear records of issues and corrective actions.

Key Responsibilities:

- Inventory investigation and issue resolution

Investigate stock discrepancies, missing stock, incorrect locations, stock shortages and unexpected stock balances.

Carry out physical stock checks and compare findings against warehouse management system (WMS) records.

Review stock movements and transaction history to identify where errors have occurred.

Resolve issues within agreed authority levels, escalating unresolved or recurring problems to the relevant manager.

Record investigation findings, actions taken and outcomes to provide a clear audit trail.

Identify common causes of errors and recommend practical improvements to prevent repeat issues.

Goods-in receipt checks

Check goods-in receipts against purchase orders, delivery paperwork and WMS records.

Verify product codes, quantities, condition and, where applicable, batch numbers and expiry dates.

Investigate shortages, over-deliveries, incorrect products, damaged goods and booking-in errors.

Confirm received stock is correctly labelled, recorded and put away in the correct location.

Liaise with goods-in colleagues and relevant departments to resolve receipt discrepancies.

Keep affected stock on hold where required until discrepancies have been resolved and release authorised.

Random picking and packing checks

Carry out random checks on picked orders to confirm the correct products and quantities have been selected.

Check packed orders for accuracy, product condition, suitable packaging and correct labels.

Record errors and arrange corrections before despatch wherever possible.

Provide timely feedback to team leaders so issues can be addressed with the relevant colleagues.

Monitor recurring errors and highlight products, locations or processes requiring additional checks.

Stock accuracy and control

Complete scheduled cycle counts, targeted stock checks and recounts.

Check stock locations for mixed products, incorrect labels, unrecorded stock and damaged items.

Support investigations into replenishment errors, picking shortages and customer-reported discrepancies.

Ensure inventory adjustments are supported by evidence and authorised before processing.

Maintain accurate records of checks, discrepancies and outstanding actions.

Communication, standards and safety

Work closely with goods-in, picking, packing, replenishment and despatch teams to resolve issues promptly.

Provide clear handovers on open investigations and stock awaiting action.

Follow warehouse procedures, safe working practices and housekeeping standards.

Handle stock carefully and report damage, hazards or unsafe practices.

Skills and experience

Previous experience in warehouse operations, inventory control or stock checking.

Strong attention to detail and an organised, methodical approach.

Ability to…