Manager, Finance Shared Services

POSITION: Manager, Finance Shared Services

REPORTS TO: Director, Financial Services

DEPARTMENT: Finance

LOCATION: North Bay

REFERENCE:

SALARY: $127,790 - $150,332

Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1200 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations.

We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services.

Lead and oversee Finance Shared Services, including Accounts Payable, Accounts Receivable, Revenue and Auditing, and Payroll, to ensure accurate, timely, and well controlled financial operations across the Ontario Northland Transportation Commission (ONTC). This role supports organizational success and service delivery by providing strategic leadership, driving process improvements, ensuring strong internal controls, and delivering integrated financial support to ONTC operating divisions, employees, customers, vendors, government agencies, and other external stakeholders.

• Lead and oversee Finance Shared Services operations, including Accounts Payable, Accounts Receivable,Revenue and Auditing, and Payroll, ensuring accurate, timely, and well controlled financial services across the organization.
• Establish strategic priorities, goals, service standards, performance measures, and key performance indicatorsfor Finance Shared Services teams.
• Identify and implement process improvements that enhance efficiency, accuracy, internal controls, customer service, and overall service delivery.
• Provide leadership, coaching, performance management, training, and development to staff while fostering ahigh-performing and customer-focused team environment.
• Manage employee relations matters, including performance issues, discipline, grievances, and collectiveagreement administration, in collaboration with Human Resources.
• Ensure compliance with policies, procedures, legislative requirements, and internal control standards, including appropriate segregation of duties and financial oversight.
• Oversee revenue verification, recording, billing, auditing, settlement, customer invoicing, payment processing,collections, reconciliations, and resolution of customer account issues.
• Review and approve credit applications, account adjustments, interest charge write-offs, and customer accountwrite-offs within delegated authority levels.
• Manage relationships with customers, vendors, collection agencies, and external stakeholders to support the effective resolution of financial matters.
• Oversee vendor payments, invoice processing, employee reimbursements, advances, and accounts payable transactions exceeding $100 million annually.
• Provide leadership and guidance for payroll operations, including payroll processing, remittances, deductions,adjustments, pension administration, and regulatory compliance.
• Approve payroll remittances and statutory payments, ensuring accuracy and compliance with applicable legislation and reporting requirements.
• Lead and support financial systems, workflow, service model, and process improvement initiatives while ensuring operational continuity and effective implementation.
• Resolve complex operational and financial issues, collaborate with internal and external stakeholders, and provide recommendations, analysis, and operational updates to senior leadership.

• University degree in Business Administration, Accounting, Finance, or a related field
• Chartered Professional Accountant (CPA) designation or Payroll Leadership Professional (PLP) certification
• Minimum 5 years of progressively responsible experience in finance, accounting, payroll, accounts payable,accounts receivable, revenue auditing, or finance shared services
• Experience managing high volume financial transactions, including vendor payments, customer accounts,collections, reconciliations, remittances, and financial reporting
• Proven leadership experience managing, coaching, mentoring, and developing teams in a service focused environment
• Experience working within a unionized environment, including employee relations, grievance handling, discipline processes, and collective agreement interpretation
• Strong knowledge of finance shared services operations, including Accounts Payable, Accounts Receivable,Revenue Auditing, and Payroll
• Thorough understanding of internal controls, segregation of duties, audit requirements, financial policies, and accountability frameworks
• Knowledge of public sector accounting principles, procurement…