Banking Advisor

Banking Advisor – National Bank of Canada

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A career as a Banking Advisor at National Bank is versatile and varied, allowing you to live your ambitions while positively impacting clients and colleagues. You will adopt a friendly approach, listen actively, and offer a people‑centric experience for branch clients.

• Greet clients and answer questions.
• Help clients use our banking applications and ABMs.
• Listen to clients’ needs and resolve complex situations.
• Give advice and offer transaction solutions for Personal Banking clients.
• Demonstrate the ability to build lasting business relationships.
• Ensure client satisfaction and engagement.
• Refer clients to specialist colleagues for specific needs.
• Ensure adherence to compliance and risk‑management rules.

The branch is open one evening per week. Work schedules vary depending on team availability. This position reports to the Customer Service Branch Manager or the Branch Manager. Every day you will work with a team of experts specialized in investment, credit, mortgage financing, and more.

• Hold a college diploma (DEC) or equivalent.
• Customer‑service experience with an inclusive attitude and openness to diversity.
• Positive attitude and empathy for clients.
• Interest in technology and skill in sharing knowledge.
• Ability to adapt to different situations.

• Health and wellness program, including many options.
• Flexible group insurance.
• Generous pension plan.
• Employee Share Ownership Plan.
• Employee and Family Assistance Program.
• Preferential banking services.
• Opportunities to get involved in community initiatives.
• Telemedicine service.
• Virtual sleep clinic.

Additional required languages:
English, French.

Entry level

Part‑time

Finance and Sales

Banking