IT Business Analyst -(EDMS

Job Description

The IT Business Analyst role is to support the Business Applications team in the planning, design, development, and support of efficient business systems within core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. This is a critical role in supporting the implementation, optimization of the deployed EDMS solution, and supporting the solution within the Company.

This position is responsible for ensuring the system supports document control, compliance, and collaboration across geographically dispersed business units and teams while aligning with global operational objectives and delivering measurable value across the organization. This individual will apply proven communication, analytical, and problem‑solving skills to help maximize the benefit of IT system investments and foster a culture of continuous learning, ensuring teams are equipped to maximize the value of the IT system investments.

• Having the authority and responsibility to maintain a safe and efficient working environment
• Following Company health and safety standards and reporting any unsafe acts or conditions

• Maintain the roadmap for the EDMS, ensuring alignment with global business strategies, regional business goals and industry‑specific requirements.
• Work with Solution Owner and participate in defining the vision for an EDMS to support Redpath businesses
• Coordinate input from regional system administrators to ensure the functionality of the EDMS solution remains relevant to the businesses.
• Prioritize system features and enhancements to support effective document control, regulatory compliance, and efficient workflows in corporate and field operations.
• Advocate for the adoption and consistent usage of the EDMS across regions to enhance operational efficiency and reduce risks.
• Set and continually manage project expectations with team members and other stakeholders.
• Meet with decision makers, system owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
• Identify and establish scope and parameters of systems analysis to define outcome criteria and measure‑taking actions

• Collaborate with engineering, operations, commercial, safety, compliance, and IT teams to ensure the EDMS meets business and functional requirements.
• Engage with regional teams to gather feedback and address unique challenges, ensuring the solution is relevant and effective in diverse operational contexts.
• Work with vendors and third‑party providers to manage system updates, integrations, and support services.
• Engage with regional teams to do system and master data compliance audits
• Monitor and analyze the EDMS’s performance ensuring secure storage, version control, and accessibility.
• Establish and track key performance indicators (KPIs) such as user adoption rates, review cycle times and compliance metrics.

• Identify opportunities to streamline workflows and enhance user experience based on performance data and stakeholder feedback.
• Support the deployment and regional implementation of the EDMS, ensuring seamless integration with other identified systems (e.g., ERP, LMS, InEight, etc.)
• Support the development of training programs for users at all levels, including project managers, field engineers, miners, office staff, and document controllers.
• Support the training of regional administrators, as well as assessment of new features during each cloud‑based upgrade cycle.
• Address challenges such as managing large‑scale document migrations, ensuring data security, and enabling offline access in remote locations.
• Prepare and deliver reports, recommendations, or alternatives to enhance solutions that address existing and potential trouble areas in systems across the organization, proposing solutions that are feasible and scalable
• Prep…