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Expert Field Service Representative

Job in North Bay, Ontario, Canada
Listing for: Dark Wolf Solutions
Full Time position
Listed on 2026-06-28
Job specializations:
  • IT/Tech
    Systems Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Expert Field Service Representative Role
Elevate your career with Dark Wolf as a Field Service Representative, supporting the U.S. Air Force in an innovative cloud-based command and control structure. Focus on maintaining system integrity and seamless operations.

The role requires expertise in operational maintenance and software upgrades, aligning with the Advanced Battle Management System (ABMS) efforts. You will ensure system resiliency and compliance while driving the implementation of modern solutions tailored to complex software architectures.

Key Responsibilities:

• Conduct operational maintenance for complex systems daily

• Implement software upgrades and manage installations

• Monitor systems for enhanced performance

• Ensure comprehensive data integrities through backups

• Perform hardware/software compliance audits

Requirements:

• Bachelor’s degree and 9+ years of relevant experience

• Valid DoD 8570 IA Baseline Certification, IAT Level II

• Must be a U.S. citizen with the ability to secure TS/SCI

• Proficient with Service Now or similar ticketing systems

• Experience troubleshooting Windows Server environments

Leverage your skills in system operations and information management to support the U.S. Air Force’s objectives at Dark Wolf.
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