CN - Account Executive

CN - Account Executive

MSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services, with over 80 years of experience. Join our team and help serve customers across various industries.

The Account Executive’s primary goal is to organically generate sales by nurturing existing customer relationships and prospecting for new customers. The role provides world‑class account management, acts as a liaison between the company and a group of customers, and drives sales through acquisition, development, retention and management of strategic clients in designated territories.

• Penetrate accounts at functional and executive levels, working with district leaders and industry experts to design solutions for customers’ current and future needs.
• Provide cross‑territory technical and sales expertise when needed.
• Lead MSC collaboration projects and cross‑selling initiatives.
• Model MSC values and demonstrate financial achievement.
• Collaborate with internal teams to ensure operational efficiencies and exceed customer expectations.
• Achieve sales plan and account retention targets.
• Identify and grow opportunities within the district through collaborations with strategic accounts, national accounts, MSC sales and sales management.
• Communicate initiatives across multiple contacts within a customer.
• Maximize productivity via MSC solutions channels.
• Build and maintain world‑class customer relationships and solve their needs.
• Acquire customers by exceeding their requirements.
• Deliver face‑to‑face sales presentations to strategic prospective clients.
• Stay aware of the competitive landscape and emerging technologies.
• Develop territory‑wide strategy, identifying partnerships and planning development.
• Research and generate new leads with cold calling, canvassing, referrals, and partner relationships.
• Retain customer base by delivering superior experience.
• Maintain accurate sales records and prepare activity reports.
• Implement major company programs and initiatives.
• Assist with prospect/customer surveys and conversions and set‑up of new locations.
• Secure and submit customer orders via wireless ordering technology.
• Develop pricing strategy for non‑contract customers in line with policies.
• Submit reports on time in required formats.
• Foster MSC culture and promote unity of purpose.
• Participate in special projects and additional duties as required.

• High school diploma or equivalent (required).
• Two to four‑year college degree (preferred).
• Minimum of 3+ years of outside direct sales/service experience (preferred).
• Four years of industry experience (preferred).
• Experience in account retention and penetration with verifiable sales successes.

• Proven track record in new account acquisition, retention and penetration.
• Integrity and ability to develop customer relationships.
• Problem‑solving and action‑plan development.
• Technical product knowledge relevant to served markets.
• Ability to read technical material and conduct analysis.
• Excellent verbal, written, listening, presentation and questioning skills.
• Computer literacy (Word, Excel, PowerPoint, email) and adaptability to PC‑based order entry.
• Basic math skills and time management.

• A valid driver’s license.
• Ability to drive several hours per day to customer locations within assigned territory.
• Frequent lifting, bending, stretching; ability to move up to 60 lbs.

Starting at $65,000 – $90,000 depending on experience. Salary range is based on comparable roles and wage cost of the city. Actual compensation depends on your experience, education and equity considerations.

People, collaboration, insight. MSC works side‑by‑side with customers to drive business results through inventory management and supply‑chain solutions. With over one million product offerings and 80 years of experience, MSC helps customers achieve higher productivity, profitability and growth.

Associates are top priority; MSC invests in well‑being and offers comprehensive benefits. MSC also offers Associate Inclusion Circles.

MSC is committed to an environment of mutual respect where equal employment opportunities are available to all qualified applicants and associates without regard to race, color, religion, age, sex, national or ethnic origin, disability, protected veteran status, sexual orientation or any other protected category. MSC also provides accessible employment practices per AODA and allows accommodation requests at any stage of recruitment.

We are not currently sponsoring visas for this position.

For a French version, contact Ta for translations only.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industries:
  Wholesale

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