Community Energy Advocate: Customer Support & Outreach
Listed on 2026-10-08
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Customer Service/HelpDesk
Customer Service Rep, Spanish Customer Service, Bilingual
National Grid in Northborough, MA is hiring a Customer Advocate for a hybrid role that requires driving within Massachusetts. You will work with our most vulnerable customers, guiding them to enrollment in affordability programs and serving as a voice for their needs within the company.
In this role, you will build partnerships with community agencies, support LIHEAP and energy efficiency programs, and help customers navigate billing and payment options, all while ensuring compliance with
The following role is for a Community Energy Advocate:
Customer Support & Outreach with National Grid.
The Community Energy Advocate:
Customer Support & Outreach role at National Grid is now open for applications in Northborough, MA, United States.
Join us at National Grid as our next Community Energy Advocate:
Customer Support & Outreach in Northborough, MA, United States.
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