Store Sales Leader: Customer Experience & Operations
Listed on 2026-10-07
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Management
Retail & Store Manager -
Retail
Retail & Store Manager
The Michaels Companies, Inc. in Northborough, MA is seeking a Sales Manager to lead a high-performing selling culture, drive sales KPIs, and oversee front-end and service operations.
The role emphasizes customer experience, coaching, and daily execution of brand standards. You will provide Manager-on-Duty coverage, ensure efficient POS usage, champion loyalty programs, and oversee events like in-store programs and Knit & Sew Shop initiatives.
We are currently recruiting a Store Sales Leader:
Customer Experience & Operations for our team in Northborough, MA, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Store Sales Leader:
Customer Experience & Operations role in the description above.
We appreciate your interest in this position.
Join The Michael's Companies and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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