Retail Sales Manager — Customer Experience Leader
Listed on 2026-11-04
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Retail
Retail & Store Manager, General Retail -
Management
Retail & Store Manager, General Retail
The Michaels Companies Inc. is hiring a Sales Manager in Northborough, MA to lead front-end and service operations, drive customer experience, and achieve KPIs.
You will coach teams, manage POS and Self-Checkout, and oversee in-store programs including Balloons, Loyalty Rewards, and MCC/Extend services. Responsibilities include delivering strong sales, ensuring SOP adherence, and supporting BOPIS/Same Day Delivery while maintaining a safe, compliant store environment.
Are you ready to take on the Retail Sales Manager — Customer Experience Leader role at Michaels Stores?
As a Retail Sales Manager — Customer Experience Leader, you will play an important part at Michaels Stores in Northborough, MA, United States.
We invite applications for the Retail Sales Manager — Customer Experience Leader position located in Northborough, MA, United States.
The following role is for a Retail Sales Manager — Customer Experience Leader with Michaels Stores.
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