Secretary Medical Admin Sr Pediatrics

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? Exemption Status:
Non-Exempt Hiring Range: $16.60 - $31.37 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations. Schedule Details:
Monday, Thursday, Wednesday Scheduled

Hours:

Monday 7:45-4:15, Wednesday 10:30am-7pm, Thursday 7:45-11:45am

Shift: 1 - Day Shift, 10 Hours (United States of America)

Hours:

20 Cost Center: 34000 - 6305 Community Pediatrics of Northbridge This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

The Secretary, Medical Admin provides administrative and clerical support to physicians, advanced practice providers, and clinical staff. This position coordinates patient scheduling and registration, manages medical and administrative documentation, facilitates communication among caregivers, patients, and external partners, and performs a variety of business and office functions to support the smooth daily operations. The Secretary, Medical Admin ensures all work is performed with a high degree of professionalism, confidentiality, accuracy, and customer service.

Are you an organized, friendly, and compassionate professional who enjoys working with children and families? We are seeking a Medical Administrative Secretary to join our brand-new pediatric office in Northbridge, MA. This is an exciting opportunity to help shape a welcoming and efficient environment from the ground up while supporting a growing pediatric practice dedicated to exceptional patient care.

• Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness.
• Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.
• Assists with new patient intake, including collecting demographic and insurance information.
• Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate.

• Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers.
• Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience.
• Serves as liaison between patients, families, and caregivers to promote timely and effective communication.
• Escorts patients to examination rooms and chaperones examinations as required.

• Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents.
• Proofreads and edits materials for grammar, spelling, format, and style.
• Composes or prepares standard letters and forms for review.
• Prepares, updates, and maintains patient charts, records, and…