Learning & Development Manager

Position: Learning & Development Manager
Location: North Yorkshire

Learning & Development Manager

North Yorkshire | Salary:
Up to £45,000 DOE
Permanent | Full-Time

Are you an experienced Learning & Development professional looking for your next opportunity where you can make a real impact on people development and organisational growth?

Regional Recruitment are recruiting for a Learning & Development Manager to join the People Team of an established luxury hospitality business based in North Yorkshire.

This is a key role within the business, responsible for leading the Learning & Development and talent agenda. You’ll have the opportunity to shape and develop the organisation’s learning proposition, support leadership development and create meaningful career development opportunities for colleagues across the business.

You’ll work closely with senior leaders and operational teams to identify development needs, deliver engaging learning programmes and help build a strong culture of continuous learning.

What's on

Offer:

Salary up to £45,000 depending on experience
Permanent, full-time opportunity
Opportunity to join the People Team of an established luxury hospitality business
Lead and shape the Learning & Development strategy
Responsibility for the ongoing development of the internal learning academy
Opportunity to influence leadership and talent development
Strong focus on career development and internal progression
Opportunity to work closely with senior stakeholders and operational leaders
Involvement in apprenticeships and external learning partnerships
Training and development opportunities
Free onsite parking
Complimentary meals while on duty
Employee rewards and benefits
Essential:

Minimum 5 years’ experience within Learning & Development, Talent Development or Training
Experience designing and delivering leadership and management development programmes
Experience creating and implementing Learning & Development strategies
Strong coaching and facilitation experience
Experience working with external training providers
Experience measuring and evaluating the effectiveness of learning programmes
Excellent communication and presentation skills
Strong stakeholder management and influencing skills
Strong organisational and project management skills
Commercial awareness and the ability to link L&D activity to business performance
Degree qualified or equivalent experience
CIPD Level 5 or Level 7, CTP or equivalent L&D qualification
Desirable:

Previous experience within luxury hospitality, luxury retail or a premium customer service environment
Coaching qualification or accreditation
Insights Discovery or DiSC certification
Experience working with apprenticeship providers
Experience creating blended learning solutions
Understanding of luxury hospitality standards and guest experience

Roles & Responsibilities :

Lead and deliver the Learning & Development strategy in line with wider business objectives.
Shape and continuously develop the organisation’s internal learning academy.
Identify current and future capability requirements across the business.
Design and deliver leadership and management development programmes.
Develop career pathways to encourage internal progression and support succession planning.
Coach and support managers to build their leadership capability and improve team performance.
Provide coaching, development feedback and support to colleagues at all levels.
Support talent reviews and identify future leaders.
Design and deliver engaging learning solutions using a range of training methods.
Facilitate workshops, development programmes and learning events.
Work closely with departmental leaders to identify capability gaps and recommend suitable development solutions.
Ensure learning programmes are engaging, relevant and measurable.
Support service excellence and brand standards through…