Implementation Consultant

Job Type

Full-time

The Implementation Consultant is responsible for executing several critical activities throughout our ERP software implementations including gathering business and workflow requirements, gap analysis, data conversion review, validation, training, and system configuration.

• Lead clients through successful implementation of EGT ERP & Finance Software Products
• Review and identify customer business process and workflow requirements
• Use subject matter expertise to consult clients on optimal use of our products for their business
• Educate and train users on software functionality, remote or onsite
• Work with client and QA analysts on data mapping documents while delivering high-quality customer service
• Validate data conversions are accurate and meet project scope requirements
• Provide instruction and guidance to clients for proper data review and validation
• May work with QA and Product Management teams to document and test product features and change requests
• Create training agendas, client specific process documentation, and other required project documents
• Ability to use technical tools such as MS SQL, My SQL, Adobe Live Cycle, Monarch to assist with various project tasks
• May create custom forms and reports for client specific needs
• Organize project documentation and keep internal project tracking systems up to date

$68,000 - $89,000 (Employer est)