Insurance Billing​/Collections Assistant III; Hybrid - Radiology

Scheduled Hours
: 40

Position Summary
:
This position performs advanced billing and collection activities. May act as a Lead IBC Assistant. Make collection calls, verifying accuracy and completeness of claims, contacts insurance companies and collection agencies in regards to expediting payments from various payers for physician’s services. Handles discounts, adjustments and charge corrections.

Primary

Duties & Responsibilities:

• May act as a Lead IBC Assistant. May train and provide guidance to other IBC Assistants.
• Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
• Handles discounts, adjustments and charge corrections.
• Makes collection calls to insurance companies and patients to ensure timely payment of claims.
• Reviews remittance advises for rejection and accuracy of payment amounts.
• Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursements.
• Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
• Responds to questions and requests from Insurance companies.
• Supports customer service unit in answering billing and collection questions.
• Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.

Normal office environment.

• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement (PC typing).

Education: High school diploma or equivalent high school certification or combination of education and/or experience.

Work Experience: Billing Or Insurance (3 Years)

Work Experience: Post-Secondary Education (2 Years)

Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System

Salary Range: $20.57 - $30.84 / Hourly

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups.