Receptionist​/Clerical Officer

To provide a comprehensive administration and clerical service to the department. A key requirement of the post is to welcome and receive patients/relatives/carers and other visitors into the workplace and maintain the preparation and flow of patient data/information, hard copy or electronic, ensuring that all data/information is maintained to the agreed quality standard. The post holder will be expected to organise their own workload in order to maintain an efficient and professional service, have a helpful and friendly personality and be a team player.

To provide a comprehensive administration and clerical service to the reception team at Victoria Infirmary, you will rotate working at the Main Reception desk, our new Surgical Centre reception or the Verdin House reception. A key requirement of the post is to welcome and receive patients/relatives/carers and other visitors into the hospital and maintain the preparation and flow of patient data/information, hard copy or electronic, ensuring that all data/information is maintained to the agreed quality standard.

The post holder will be expected to organise their own workload in order to maintain an efficient and professional service, working in a small and dedicated team. Your working days will be Monday to Friday each week, some shifts require a start time of 7.30am or 8am You may occasionally be asked to swap your working day/hours due to operational issues and this may include very occasional weekend working and/or late nights, in which case, enhanced rates apply.

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008. We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal. During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives. At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.