Workshop Controller

Howard James Recruitment is supporting our client with the appointment of an experienced Workshop Controller in the Cheshire area. This is a hands-on position with responsibility for coordinating a varied workshop operation and ensuring work progresses safely, efficiently and to the required standard.

Working across multiple specialist workshop areas within the leisure vehicle sector, you will manage the day-to-day flow of work, coordinate technicians and act as a key link between the workshop and Service Advisors. This is an active role on the workshop floor rather than a desk-based management position.

• Coordinate technicians and allocate workloads across different workshop areas.
• Monitor job progress, identify delays and bottlenecks, and take action to keep work moving.
• Monitor and improve workshop productivity and efficiency.
• Motivate technicians, manage performance and support the achievement of performance targets.
• Ensure technicians have the information, parts and resources required to complete their work.
• Coordinate the movement of vehicles around the site.
• Maintain clear communication between technicians and Service Advisors, ensuring issues, delays and additional requirements are shared promptly.
• Monitor workshop health and safety, including PPE, safe working practices, housekeeping and access routes.
• Identify and address hazards or unsafe practices to help maintain a safe environment for staff, customers and visitors.

• Previous experience as a Workshop Controller or in a similar workshop supervisory or management role.
• Experience managing or coordinating technicians.
• A sound understanding of workshop operations, productivity and efficiency.
• Strong organisational and communication skills.
• The confidence to motivate people and manage performance.
• A good understanding of workplace health and safety.
• A proactive approach to identifying and resolving problems.
• The ability to prioritise workloads and respond effectively to changing demands.
• Experience in a caravan, motorhome, automotive or similar service or workshop environment.
• A full driving licence, as the role involves regularly moving vehicles around the site.