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Multi-Channel Customer Service Advisor

Job in Northwich, Cheshire, CW9, England, UK
Listing for: THG Ingenuity Ltd.
Seasonal/Temporary, Contract position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 18000 - 21000 GBP Yearly GBP 18000.00 21000.00 YEAR
Job Description & How to Apply Below

THG Ingenuity Ltd. is seeking a Fixed Term - Customer Service Advisor for a 3–6 month period at Gadbrook Park, Northwich. You will handle inquiries across live chat, phone, email and social media, resolving order issues and providing product advice while upholding our service standards.

The role requires strong communication, a customer‑centric approach and a willingness to learn, with shifts 8am–8pm and a 1 in 3 weekend rotation. Office-based in Northwich.

This posting is for the Multi-Channel Customer Service Advisor (Fixed Term) role at THG Ingenuity Ltd., based in Northwich, England, United Kingdom.

We are looking to fill the Multi-Channel Customer Service Advisor (Fixed Term) position at THG Ingenuity Ltd. in Northwich, England, United Kingdom.

The Multi-Channel Customer Service Advisor (Fixed Term) role at THG Ingenuity Ltd. is now open for applications in Northwich, England, United Kingdom.

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