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Customer Service Team Lead - KPI & Development Leader

Job in Northwich, Cheshire, CW9, England, UK
Listing for: Places for People
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Bilingual
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 30000 - 38000 GBP Yearly GBP 30000.00 38000.00 YEAR
Job Description & How to Apply Below

RMG is seeking a CSC Team Leader to guide and support our Customer Service Centre advisors in Northwich. This full-time, office-based role involves leading by example, driving performance across KPIs, and coaching staff to improve outcomes.

You will ensure efficient operations, manage escalations, and foster a collaborative, customer-first culture. The position requires strong communication, IT and data skills, plus experience in HR policies.

Our group is growing, and we are hiring a Customer Service Team Lead - KPI & Development Leader in Northwich, England, United Kingdom.

The following opening is for a Customer Service Team Lead - KPI & Development Leader with Places for People.

Our team is growing, and we are hiring a Customer Service Team Lead - KPI & Development Leader in Northwich, England, United Kingdom.

This opening is for the Customer Service Team Lead - KPI & Development Leader role at Places for People.

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