Pharmacy Technician

Responsibilities

• To provide medicines management support to the practice in provision of the delivery of safe, high quality and cost effective prescribing.
• Building strong relationships with the wider primary care team and ensuring the medicines management team are seen as supportive at all times.
• Working with patients to optimise medicines management.
• To develop, support and update working processes within the practice to make more efficient use of practice and NHS resources.
• Supporting multidisciplinary working and development of medicines management services.
• Support the role of the Clinical Pharmacists in the delivery of clinical pharmacy services.
• Perform medicines improvement work to maximise safe, cost-effective best practice in prescribing under the supervision of the GP or Clinical Pharmacist.
• Assist with medication safety monitoring systems (e.g. high-risk drugs).
• Liaise with clinicians, administrative staff and patients to resolve medicine-related queries.
• Monitor practice prescribing and local and national prescribing policies.
• Improve service and quality through mechanisms such as audits.
• Support the Clinical Pharmacists in Structured Medication Reviews.
• Undertake patient-facing and patient-supporting roles to ensure effective medicines use through shared decision-making.
• Support medicine reconciliation of patients whose care is transferred back into primary care in a timely and effective manner, liaising with patients and other providers to ensure patients receive appropriate medication post discharge.
• Carry out medicines optimisation tasks including effective medicine administration and supporting medication reviews.
• Assist Clinical Pharmacists with any searches (including regular safety searches), data collection, medicine safety tasks.
• Support the practice to deliver on the Quality and Outworks Framework (QOF), Network Contract Direct Enhanced Services and locally commissioned enhanced services.
• Implement changes to medication that result from CAS/MHRA alerts, product withdrawal and other local/national guidance.
• Work collaboratively with the Primary Care Network (PCN) team.
• Develop relationships and work closely with community, hospital and Medicines Management Team (MMT) pharmacy colleagues and the wider health system.
• Participate in practice meetings, patient participation groups and other local meetings to improve engagement with the role of pharmacy technician.

• Understanding of clinical knowledge and principles of evidence-based healthcare.
• Experience of dealing with a range of clinical conditions.
• Experience of working with delegated responsibility.
• Experience of working within a primary care, community or hospital setting.
• Experience of coping under pressure in a busy environment.
• Flexibility to work outside of core office hours.
• Disclosure Barring Service (DBS) check.
• Maintains confidentiality at all times.
• Registration with the General Pharmaceutical Council (GPhC).
• BTEC/NVQ level 3 or equivalent in pharmaceutical science/pharmacy services.
• Evidence of continued professional development.
• Polite and confident.
• Flexible and cooperative.
• Excellent interpersonal skills.
• Motivated and proactive.
• Ability to use initiative and judgement.
• Forward thinker with a solutions focused approach.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure.
• Confident, assertive and resilient.