At Good Oaks Home Care Mid Cheshire, we're we're proud of the professional yet personal care that our carers provide. As an award-winning home care company, we strive to be the go-to provider of quality care by valuing, developing, and rewarding the dedicated individuals who work with us.
We’re looking for a Care Coordinator to join our brilliant team in Mid-Cheshire
. This crucial role ensures our clients receive exceptional care. The role involves organising schedules based on clients' requested call times and care professional availability, as well as maintaining effective communication with staff, clients, families, and professionals.
This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout Mid-Cheshire
.
Create and maintain weekly care schedules, ensuring all client visits are covered efficiently
Manage day-to-day scheduling changes and respond quickly to unforeseen circumstances
Managing staff absence, allocating calls, and cancelling care calls when necessary
Assisting in the training and induction of new team members
Allocate care calls and arrange cover where required
Conduct care visits and provide field-based support as needed
Maintain regular communication with clients, families, and healthcare professionals
Ensure accurate record-keeping and compliance with company policies and procedures
Help deliver a reliable, responsive, and high-quality care service
Participate in the out-of-hours on-call rota when required
We're looking for someone who is:
Highly organised with excellent time management skills
Experienced in care coordination, scheduling, or care service delivery (desirable)
Passionate about providing outstanding care and customer service
A confident communicator who can build positive relationships with people at all levels
IT literate and comfortable using scheduling and care management systems
Calm under pressure and able to solve problems effectively
Reliable, proactive, and able to work independently
A positive team player who helps motivate and support colleagues
Committed to personal and professional development
Full UK driving licence and access to a vehicle
Flexibility to provide care support when required
Enhanced DBS check (or willingness to undertake one)
Right to work in the UK
Full-time permanent position
Competitive salary of £26,000 to £28,000 (depending on experience)
20 days annual leave plus bank holidays
Paid mileage for business travel
Paid induction and ongoing training
Career progression opportunities within a growing organisation
Supportive, professional and approachable management team
Blue Light Card discount scheme
Paid DBS check
Employee recognition and reward programmes
A positive workplace culture where your contribution is genuinely valued
If you're ambitious, compassionate, and looking to build your career with a quality-focused home care provider, we'd love to hear from you.
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