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Resident Care Coordinator

Job in Norton Shores, Muskegon County, Michigan, USA
Listing for: Harbor Homes
Full Time position
Listed on 2026-01-02
Job specializations:
  • Healthcare
    Healthcare Nursing
Job Description & How to Apply Below

Join to apply for the Resident Care Coordinator role at Harbor Homes
.

Harbor Homes is a Cardinal Senior Living facility located at 2689 Vulcan St., Norton Shores, MI 49444.

Harbor Homes offers:
  • Opportunity to work with a great team of professionals to ensure our residents’ needs are met in a quality and safe environment.
  • Environment where you can grow, learn and take your skill set to the next level!
Benefits:
  • Salary—We offer competitive wages with a yearly performance merit program. When members of our team go above and beyond, we like to recognize their performance.
  • Benefits—We offer a competitive benefits program to include:
    • Weekly Pay
    • Medical, Dental and Vision plans for you and your family
    • Voluntary Benefits including Life Insurance, Short Term Disability Insurance
    • Paid Time Off
    • Paid Holidays
    • 401(k) with Company Match
Essential Functions

Job Duties
  • Encourage and guide individuals to meet their goals following person-centered and behavioral support/care plans.
  • Transport individuals to appointments, advocate on their behalf, and assist with documentation and communication.
  • Monitor healthcare routines and report and irregularities immediately to the Executive Director and Regional Clinical Care Coordinator.
  • Closely monitor residents in poor health or at risk for complications, following care plans.
  • Assess residents in the hospital and consult with leadership to determine appropriateness for return.
  • Manage Med Techs, Care Aides, and Direct Support Provider (DSPs); interview, hire, orient, coach, counsel, and evaluate staff with guidance from the RD.
  • Provide functional supervision, assign work, and verify accurate completion.
  • Oversee care instruction and training during new hire orientation.
  • Serve as primary scheduler for the nursing department with assistance from the House Manager.
  • Assist with resident assessments, admissions, and discharges.
  • Ensure resident support plans, charts, and treatment schedules are followed by staff.
  • Observe and report any signs of abuse or neglect; take immediate action to prevent harm and follow company reporting policies.
  • Establishes and maintains a positive, respectful, and supportive environment for all residents, co-workers, families, and facility guests.
  • Assures a welcoming process occurs for all new residents and co-workers.
  • Works in partnership with the Executive Director, DOW, Admissions Coordinator to place them appropriately within the continuum levels of care levels.
  • Implementation and training in Electronic Health Record system.
  • Participate in an on-call rotation as scheduled.
  • Primary scheduler for the nursing department.
  • Performs other duties as assigned.
Secondary Functions

Job Duties
  • Attend and participate in staff meetings, projects, special events, committees, and mandatory training as appropriate.
  • Maintains safety and health rules by participating in training along with implementing and following protocols related to OSHA & CDC regulations and Cardinal Senior Management Standards as required.
  • Promotes and encourages individualized resident independence while maintaining resident dignity, individuality, confidentiality and following infection control policies.
  • Works as a member of a team to provide essential nursing services and uses effective communication skills.
Education & Knowledge Requirements – Specific education, certification, and licensure
  • High School Diploma or equivalent.
  • LPN, Med Tech, or equivalent work experience.
  • Experience with Microsoft Office.
Essential Job-Related Experience/Abilities
  • Ability to read, write, speak and understand the English language.
  • Ability to walk continuously, bend frequently, and sit occasionally.
  • Ability to complete and maintain documentation regarding a resident’s status.
  • Ability to operate computer systems and phone systems.
Training & Certification:
Harbor Homes provides paid training including the following
  • Specialized training through Muskegon County CMH, meeting the requirements of Specialized Residential Licensing and LRE (Lakeshore Regional Entity) standards.
  • CPR and First Aid Certification.
  • Mandt De-Escalation Training.
  • Medication Administration Certification.

Cardinal Senior Living LLC is an Equal Opportunity employer.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Hospitals and Health Care

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