Technical Customer Service Manager, Industrial Automation
Listed on 2026-10-06
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IT/Tech
Technical Support, HelpDesk/Support
Rollon by Timken seeks a highly technical, customer-focused Customer Service Manager to lead our support and order fulfillment teams in Norton Shores, Michigan. You will bridge customers with engineering, production, and supply chain to deliver precision solutions.
You will oversee end-to-end order life cycles, resolve complex escalations, and drive on-time delivery while tracking KPIs and implementing continuous improvement with cross-functional teams.
We would love to welcome a new Technical Customer Service Manager, Industrial Automation to our team in Norton Shores, MI, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Norton Shores, MI, United States.
This opportunity is part of our work in Management & Operations.
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