Administrative Assistant

Join to apply for the Administrative Assistant role at Valley Hope Addiction Treatment & Recovery
.

• Answers multi-line telephone system and responds effectively to incoming callers.
• Assists with the admissions call process as directed, responding to prospective patients/families with respect and kindness.
• Assists with the admissions process as directed, which may include face-to-face meetings with incoming patients and their families and documentation/computer data entry of patient information.
• Performs insurance benefit verification process as directed.
• Interacts with patients and visitors as necessary to support a positive clinical environment.
• Performs cash and credit transactions, including book or other merchandise sales as well as patient payments for services accurately and effectively.
• Deposits daily cash and credit receipts as directed.
• Assists with processing of weekly accounts payables as directed, which may include computer data entry, statement reconciliation and balancing of accounts.
• Performs word processing duties for clinicians and others in the facility as needed.
• Respond promptly to medical records requests while following HIPAA and 42 CFR Part 2 guidelines.
• Performs computer data entry of patient charges.
• Assists with patient meetings regarding insurance and/or financial information as directed.
• Performs common office related tasks such as filing, faxing, and copying.

• Valid and unrestricted driver’s license.
• Cardiopulmonary Resuscitation (CPR) certification; or the ability to obtain within 90 days of hire.

• Starting at up to $17.00/hr based on education and experience.

• Affordable health, dental, and vision insurance.
• Tuition Assistance.
• Student Loan Repayment.
• Public Student Loan Forgiveness (PSLF) Eligible Employer.
• 8 Paid Holidays (Including 1 Personal Holiday).
• PTO – Up to 22 Days per year based on years of service.
• Paid Parental Leave.
• 401(k) Retirement Plan with employer match.
• Health Saving and Flexible Spending Accounts.
• Employee Assistance Program.
• And much more!

• Office setting within a residential and/or outpatient treatment facility.
• Traditional hours; able to work overtime to the extent necessary.
• Sitting for extended periods of time up to 4 hours.
• Able to push, pull, lift, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.